Data security on the Internet
The World Wide Web is a publicly available system. Each time personal information is voluntarily disclosed online, this is done at your own risk. Your data can be lost on the way or get into the hands of unauthorized persons.
Phishing attacks use fake e-mails and websites in an attempt to obtain your personal data, such as passwords or other sensitive information. We will never send you an e-mail or text message requesting highly confidential personal data – such as your bank details, credit card number or password – under false pretences (e.g. expiry of an insurance policy). Further information about phishing e-mails and how you can protect yourself can be found, for instance, at help.gv.at (German only).
By using the hyperlinks on the VIG website, it is possible to visit other websites not operated by VIG. Such websites contain information from independent third parties that could be useful and interesting to our website’s visitors. Please note that the respective operators of these websites are solely responsible for their design and contents. VIG assumes no liability whatsoever for such website operators or the information provided by them.
The website of Vienna Insurance Group uses a variety of technologies to provide you with the greatest possible convenience and up-to-date information.
For more information on cookies that we use on our website based on your consent, please refer to the chapter Cookies.
No other forms of active content (Java applets and ActiveX controls) are used on our website.
What are cookies?
The permissibility of cookies is regulated by section 96(3) of the Austrian Telekommunikationsgesetz (Telecommunications Act) 2003.*
Cookie Management - CommandersAct
We use the "CommandersAct Consent Management Platform" to obtain, manage and document cookie consents. The operator of this platform is "Fjord Technologies" in France.
To change your cookie settings, please click on this link: Cookie Settings
What types of cookies does the Vienna Insurance Group use?
Subsequently, you will find more information about the cookies used, including the purpose of use, name and retention period.
These cookies are necessary to safeguard the basic technological functions of this website, so they cannot be deactivated. If you would still like to deactivate these cookies, you must also change your browser settings. However, if you do this, we cannot guarantee that the website will function properly.
- Fonts.net Webfont: This service is used to display additional fonts correctly on the website.
- Google Recaptcha: This service is used to perform security checks and prevent bots from misusing input fields on the website.
- Euroland: This service is used to embed interactive tools from the Euroland platform on the website.
- Name: jStorage, jStorage_update; purpose: store share data to make the charts and graphs load faster; retention period: persistent
- Name: ga:clientid; to initiate Google Analytics; lifespan: persistent
- Name: TC_PRIVACY_CENTER, TC_PRIVACY, TCPID, purpose: CommandersAct functionality; retention period: 12 months
These cookies are necessary if you want to make full use of the functionality of the website. For instance, such cookies allow you to watch video content on our website.
Analytical and targeting cookies:
We use these kinds of cookies to collect useful information on how visitors use our website. This enables us to constantly improve the site and to display tailored offers and content.
- Google Analytics*: This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area.
Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.
Google will not associate your IP address with any other data held by Google.
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.
Further information can be found in the Google Analytics Terms of Service & Privacy.
Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
* Source: www.datenschutzbeauftragter-info.de
Consent to data transferral and use by Google
What advantages do cookies deliver for you?
Cookies can be very useful for you, because they increase user friendliness if you visit a particular site several times. If you use the same device and browser for multiple visits to a particular website, the site can adapt the content in line with your interests and requirements.
What happens if you do not accept cookies?
We will gladly answer any questions you might have. Please call the following telephone number: +43 (0) 50 390 22000.
Data Protection Officer