Data protection

Data protection

Data protection is very important to VIG and personal data are handled in complete confidence. If we receive data from you through our website, this information is used solely for the purposes you intended and is otherwise not disclosed to third parties.

Privacy notice (last updated May 2018)

Privacy notice of Vienna Insurance Group (VIG) Wiener Versicherung Gruppe

Data security on the Internet

The World Wide Web is a publicly available system. Each time personal information are voluntarily disclosed online, this is done at your own risk. Your data can be lost on the way or get into the hands of unauthorized persons. Liability on the part of VIG does not exist in such cases.

Hyperlinks

By using the hyperlinks on the VIG website, it is possible to visit other websites not operated by VIG. Such websites contain information from independent third parties that could be useful and interesting to our website’s visitors. Please note that the respective operators of these websites are solely responsible for their design and contents. VIG assumes no liability whatsoever for such website operators or the information provided by them.

Use of Google Analytics *

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). 
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. 
In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. 
Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. 
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. 
Google will not associate your IP address with any other data held by Google. 
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. 
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Further information can be found under http://www.google.com/intl/en_uk/analytics/tos.html (Google Analytics Terms of Service & Privacy). 
Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

(* Source: www.datenschutzbeauftragter-info.de)http://www.datenschutzbeauftragter-info.de/

Contact

We will gladly answer any questions you might have. Please call the following telephone number: +43 (0) 50 390 22000.

Data Protection Officer
Angela Witzany
Schottenring 30
1010 Vienna
Austria
datenschutz(at)vig.com

Cookies

What are cookies?
Cookies are small text files saved on your device by websites that you visit. These files contain information about the user and the website. Cookies have various purposes. The most frequent use is to recognise you when you return to a particular website, although webshop shopping baskets also use cookies.*
The permissibility of cookies is regulated by section 96(3) of the Austrian Telekommunikationsgesetz (Telecommunications Act) 2003.*


Why do we use cookies?
In order to provide attractive, personalised services and make improvements to our website, we collect and store information on the way in which you use our site. For example, we use cookies to analyse the behaviour of visitors to our website, in order to personalise individual pages and to ensure that registered users remain logged in during their visit. We do this by means of small text files – cookies – which are saved on your device. These cookies are totally secure and do not contain any sensitive information.


What types of cookies does the Vienna Insurance Group use?
We use two types of cookies: session cookies and persistent cookies.

  • Session cookies are saved until you close your browser, after which they are automatically deleted from your device.
  • Persistent cookies remain on your device for the period of time specified in the cookies. The cookies are deleted after this period and not when you close your browser. Each time you visit our website, the cookies are reactivated. Persistent cookies: confirmation in the header – this is saved for one year.

We use session cookies most frequently, because they are the least disruptive type of cookie. Session cookies are used to improve your user experience when you visit our website. Our website uses very few persistent cookies. Those that are used are mainly for analytical purposes. These cookies show which pages were visited, how many users have visited our website, and help to analyse general user behaviour on our site.


What advantages do cookies deliver for you?
Cookies can be very useful for you, because they increase user friendliness if you visit a particular site several times. If you use the same device and browser for multiple visits to a particular website, the site can adapt the content in line with your interests and requirements.


What happens if you do not accept cookies?

If you reject cookies, this influences the functionality of our website. This can mean that you are unable to use some functions and services. The browsers on PCs, smartphones and other web-enabled devices are usually configured to accept cookies. If you do not wish to use cookies on our or another website, you can change your browser settings. To do this, you should use your browser’s help function. For further information on the use of cookies, visit http://www.argedaten.at/php/cms_monitor.php?q=PUB-TEXT-ARGEDATEN&s=51778ngg (German only).

* Argedaten.at