Contact

allg.kontakt_en

Intro

VIENNA INSURANCE GROUP AG
Wiener Versicherung Gruppe
Schottenring 30
A-1010 Vienna
Phone: +43 (0) 50 390-22000
Fax: +43 (0) 50 390 99-22000
E-mail: info(a)vig.com

Please feel free to submit your questions and complaints via the contact form.
To ensure the most expeditious treatment of your complaint, the following details are urgently required

the Vienna Insurance Group is represented in 30 countries, kindly name the insurance company
insurance number
brief description of your complaint

Would you like to apply for a job in the Vienna Insurance Group and start your career in an international group? We look forward to receiving your application via www.vig.jobs

Kontaktdaten

Salutation*

Mr.

Ms.

Title

First name*

Last name*

Street*

No.*

Postcode*

City*

Country

Phone*

E-mail*

Subject

Policy number

Company

Request / comment

Please answer per:*

E-mail

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Mail

Use of Data*

I hereby consent to the processing of my personal data, i.e. my first and last name, academic title, address, post code, town/city, telephone number and e-mail address, for the purpose of handling my communications with the VIG (Vienna Insurance Group), and to the transmission of this data to the respective Group company in order to process my queries or complaints. Your data will not be transmitted to other third parties at any time, and will be erased by the Vienna Insurance Group if an express written request to do so is received. You can withdraw this consent at any time by contacting us at info@vig.com . Withdrawing your consent does not affect the lawfulness of previous processing of your data.

All fields marked with * are required.

Information on the procedure of complaint handling

The complaints office collects all necessary information in order to clarify the complaint. The Vienna Insurance Group or its relevant subsidiary communicate these to the complainant in an intelligible language. An initial response to the complaint follows immediately and within an appropriate timeframe the complaint is handled. In case of delays, an interim report is send to the complainant and if possible, an indication of when to expect the resolution of the complaint is given. If the resolution does not fully match the complainant´s claims, Vienna Insurance Group or ist relevant subsidiary will give a detailed reasoning for their position.

We point out that the competent authority is the Austrian Financial Market Authority (Otto-Wagner-Platz 5, 1090 Vienna).

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