Key Figures
| INCOME STATEMENT | 2020 | 2019 | 2018 | 2017 | |
| Premiums written | EUR millions | 10,428.5 | 10,399.4 | 9,657.3 | 9,386.0 |
| Net earned premiums - retention | EUR millions | 9,336.6 | 9,317.9 | 8,729.4 | 8,509.6 |
| Financial result | EUR millions | 596.3 | 1,010.8 | 1,037.5 | 924.3 |
| Expenses for claims and insurance benefits - retention | EUR millions | -7,030.6 | -7,262.7 | -6,947.0 | -6,872.6 |
| Acquisition and administrative expenses | EUR millions | -2,328.5 | -2,293.2 | -2,140.7 | -2,040.3 |
| Result before taxes | EUR millions | 345.9 | 521.6 | 485.4 | 442.5 |
| Net result for the period after taxes and non-controlling interests | EUR millions | 231.5 | 331.3 | 268.9 | 297.6 |
| Combined Ratio | % | 95.0 | 95.4 | 96.0 | 96.7 |
| Claims ratio | % | 62.8 | 63.7 | 64.7 | 66.3 |
| Cost ratio | % | 32.2 | 31.7 | 31.3 | 30.4 |
| BALANCE SHEET | 2020 | 2019 | 2018 | 2017 | |
| Investments1 | EUR millions | 42,869.2 | 43,076.1 | 44,336.9 | 44,994.0 |
| Shareholders' equity (including non-controlling interests) | EUR millions | 5,285.8 | 5,190.7 | 5,835.7 | 6,043.9 |
| Underwriting provisions | EUR millions | 39,847.3 | 40,002.1 | 38,115.3 | 38,780.9 |
| Total assets | EUR millions | 50,428.1 | 50,344.9 | 51,163.5 | 51,714.0 |
| Return on Equity (RoE)2 | % | 7.9 | 10.5 | 8.9 | 8.3 |
| SHARE | 2020 | 2019 | 2018 | 2017 | |
| Number of shares | Piece | 128,000,000 | 128,000,000 | 128,000,000 | 128,000,000 |
| Market capitalisation | EUR millions | 2,662.4 | 3,251.2 | 2,595.8 | 3,297.9 |
| Average number of shares traded by day | Piece | ~74,000 | rd. 65,000 | ~ 86,000 | ~ 104,000 |
| Book value per share3 | EUR | 33.36 | 33.67 | 32.64 | 31.93 |
| End-of-period price | EUR | 20.800 | 25.400 | 20.280 | 25.765 |
| High | EUR | 26.350 | 25.850 | 28.740 | 26.520 |
| Low | EUR | 13.900 | 20.000 | 19.900 | 21.590 |
| Share performance for the year (excluding dividends) | % | -18.11 | 25.25 | -21.29 | 20.96 |
| Dividend per share | EUR | 0.75 | 1.15 | 1.00 | 0.90 |
| Dividend yield | % | 3.61 | 4.53 | 4.93 | 3.49 |
| Earnings per share4 | EUR | 1.81 | 2.59 | 2.04 | 2.23 |
| Price-earnings ratio as of 31 December | 11.49 | 9.81 | 9.94 | 11.55 | |
| EMPLOYEES | 2020 | 2019 | 2018 | 2017 | |
| Number of employees (average for the year) | 25,680 | 25,736 | 25,947 | 25,059 |
Calculation differences may arise when rounded amounts and percentages are summed automatically.
1 Incl. unit-linked and index-linked life insurance investments and excl. cash and cash equivalents
2 RoE is the ratio of Group result before taxes to total average shareholders’ equity.
3 The value is calculated using shareholders’ equity before non-controlling interests, less the revaluation reserve
and less hybrid bonds in 2018 and 2017.
4 The calculation of this figure includes the proportional interest expenses for hybrid capital in 2018 and 2017.
The undiluted earnings per share equals the diluted earnings per share (in EUR).